'But with the public safety risk due to the pandemic and hospitality venues told to close, there was only one correct action to take. Managing director Gregory Wilson said: 'It was extremely upsetting for all our staff and volunteers at Churnet Valley Railway when we were forced to cancel the 2020 programme after Covid-19 restrictions were imposed by the Government.
The £283,000 award has helped secure the future of the heritage railway and meant it could cough up to the parents and suppliers. Merchants could possibly refrain from settling or cancel any settled transaction for refund which will reflect to GCash as non-settlement leading to refund 4. It meant parents who had originally booked onto the event - one of the busiest of the year - were left without their money or their festive fun.īut last month Churnet Valley was one of 2,700 recipients to receive a share of £1.57 billion as part of the Government's culture recovery fund. What can I do while waiting for 7 to 15 days for the possible refund It would help the cause if we can also report directly to the merchant prior to them settling the transaction. Out-of-pocket parents have finally had a refund after a magical Christmas event was given the chop due to coronavirus.Ĭhurnet Valley Railway was forced to cancel its Santa and Steam in line with the Government's Covid guidelines.